Canara Bank Officers' Assocaition : Circulars

The approach of the New Year 2008 again augurs fresh hope for a new beginning. It evokes anticipation, better tomorrow, bright days ahead, no matter the dark ominous shadow at the heel of the old year that is fast fading to the irretrievable past. For lodged deeply in man’s being is that stubborn hope that springs eternal.

The one who is courageous never has a doubt of being fortunate. Even if there are difficult situations and challenges, the faith of being fortunate never fades away. This faith enables such a person to recognize and use the available resources in a worthwhile way. Even during difficult situations, there is never a need to stop as faith gives courage to move on.

Praise to the human being is what sunshine and rain are to the flower.

The value of recognition and praise has been acknowledged by many. Mark Twain said, "I can live for two months on a good compliment." John Masefield said, "Once in a century a man may be ruined or made insufferable by praise. But surely once a minute something generous dies for want of it."

But even when managers recognize the importance of recognition and praise, many do not know how to deliver it effectively. Praise can have its pitfalls. In communicating praise effectively, four conditions should be met.

1. When praising someone, you should be sincere. Insincere praise insults the receiver, cheapens the speaker's comments and causes the loss of credibility.

2. Give praise in a timely fashion. "Better late than never" does not apply here. As soon as you recognize something praiseworthy, communicate your praise.

3. Praise should be based on specifics. That gives your words more substance, and enforces the outcomes you want to nurture. "Your report was effective and to the point" is much better than "You're a great person."

4. Communicate your praise in public. Recognizing a person in the presence of his/her peers gives the praise more impact, and encourages others to do better.

HRD, unlike in the past is more talked and written but less practiced. Failure to understand people down the line has created many unpleasant situations. We should create a culture, wherein we smile and make others smile. We are required to introspect and make corrections before it becomes too late!

C B O A : Z I N D A B A D

A I B O C: Z I N D A B A D

BANK OFFICERS’ UNITY: ZINDABAD